monday.com Resolves My Work and Dashboard Loading Problems for US Users

monday.com restored access to My Work and Dashboards for affected users in its U.S. region on Monday night, November 9, after loading problems during maintenance. The company marked the incident resolved at 23:04 Israel time, following an investigation that began with a notice at 21:25. At 22:23, monday.com said it had implemented a dashboard fix and was monitoring the results. Its status record changed U.S. Dashboards from a partial outage to operational at that stage. The final notice said: “The incident with My Work and Dashboards not loading has been resolved.” Earlier that day, monday.com had reported a separate U.S.-server service disruption at 17:16, warning that some services in other regions might also be unavailable. It identified platform-loading problems at 17:20 and continued investigating connectivity problems across the platform at 17:54. A fix for the earlier disruption was implemented at 18:03, while dashboards, automations and the API could still be slow during recovery. At 18:27, the company was still working on full dashboard functionality and said automations could remain slow. It reported the platform and automations restored at 18:42, with dashboard monitoring continuing, then announced regular service at 19:30 and asked users to refresh their browsers. All times are Israel time.